Office Policies

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Treatment Philosophyh-braces1.jpg

To treat every patient as though they were our own child, sibling or parent. What more could we do? What else would you expect?

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

8:30 a.m. – 6:00 p.m.
8:30 a.m. – 5:00 p.m.
7:00 a.m. – 3:00 p.m.
7:00 a.m. – 2:00 p.m.
7:45 a.m. – 1:00 p.m.

Appointments

Our practice is comprised of both school aged children and working adults, it will be necessary at times, to see active cases during school/work hours. This is especially the case for longer appointments. Every effort will be made to coordinate appointments to everyone's satisfaction. Cooperation of patients keeping appointments (on time) will allow us to render maximum service at each visit. In the case of broken or damaged appliances, an additional appointment may need to be scheduled.

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment; please know that repeated missed appointments will have an impact on treatment and increase the total length of treatment. There may be more limited options for re-scheduled treatment time.

Insurance

Our office is committed to helping you maximize your insurance benefits. As a convenience to our patients, we will bill insurance companies for services rendered. If you have any questions, our courteous staff is always available to answer them.